FAQ

TruckPark FAQ

Yes. You're able to reserve spots up to 90 days in advance using our calendar on our mobile app.
Canceling is free up until 1 hour. Anything after an hour is non-refundable.
Our application autonomously sends out alerts when the reservation time is about to expire. These alerts are sent as an email and text message. Anything after 30 minutes over expiration is a fee of the next reservation. Fees vary by location.
Yes. Our tech support and customer service teams are on call 24/7. None of our systems are automated to ensure you a fast response rate.

FAQ

In the rare event that this happens, we will refund the space and direct you to the nearest lot location available.
Yes, you can reserve a spot for a friend and receive a referral reward. Referral rewards are usually in the form of cash or gift cards.
This functionality is for logistics managers and trucking owners only. If you are one of these, you can book multiple trucks in multiple locations through our platform. It's simple and takes under a minute to complete.
The standard rate for overnight parking is $20. However, this varies by parking facility and location.